Customer Service

• Manufacturer Warranties
• Shipping
• Credit Cards and Payments
• Payment Policies
• Damages
• International Shipping
• Return Policy
• Personal Information
• FAQ

- All orders are shipped UPS/FedEx Ground or common carrier. When an order goes by a freight truck, the customer will inspect the delivery upon arrival. Packages will be labeled and noted if any merchandise is broken or damaged before the delivery agent leaves the site.

A. All freight charges are the customer’s responsibility and will be added to all present and future orders.

B. All orders are F.O.B. from Kleen-Rite or from the manufacturer. Claims are the responsibility of the shipper.

C. Reshipments due to errors will be shipped UPS/FedEx ONLY.

D. Any quote of freight charges by a salesperson is an estimate only and may vary at delivery time.